Duties and responsabilities • Supervise the day to day operational functions of the branch, • Provide clear direction to the staff. • Communicate with employees, listen to theirrequests, respond with appropriate actions and provide accurate information. • Inspect the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. • Provide general directions for the staff regarding cleaning, hygiene, organization, and work techniques • Plan Staff schedule and make sure all shifts are covered • Greet customers and maintain high customer service standard, • Review Cashier register at the end of each shift • Resolve customer service issues • Check stock levels of soft drinks and table condiments and order supplies as necessary • Ensure compliance with hygiene and food safety procedures. • Oversee building maintenance, cleanliness and security • Report any accident/incident that may compromise food safety • Ensure all daily and monthly reports are detailed and submitted in a timely matter • Create a positive team atmosphere among Team Members. • Follow-up with the delivery supervisor on all issues related to items’ delivery • Takes actions according to customer complaints and feedback as well as mystery shopping and food safety inspection reports • Prevent waste in the kitchen • Ensure timely attendance and accurate reporting • Check attendance of staff and their grooming • Conducts staff performance appraisals as per policy in an objective and fair manner • Is accountable for achievement of relevant objectives and KPI’s • Adheres to confidentiality and does not disclose work-related information to outside parties Skills and Qualifications • 5 years of experience in the restaurant industry • Ability to work flexible hours, including nights and weekends • Capable of delegating multiple tasks • Excellent Leadership Skills • Excellent communication and interpersonal skills • Excellent Problem solving and team work skills

Location

AnteliasMetn

Ad id 117144352

Listed by private user

Eliane

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Your safety matters to us!

Only meet in public / crowded places.
Never go alone to meet a buyer / seller, always take someone with you.
Check and inspect the product properly before purchasing it.
Never pay anything in advance or transfer money before inspecting the product.