الوصف
Job Opportunity: Floor Manager
Location: Lagos, Nigeria
Employment Type: Full Time
Job Summary:
The Restaurant Floor Manager oversees the front-of-house operations, ensuring that guests have a memorable dining experience. This position requires strong leadership skills and the ability to manage staff effectively.
Key Responsibilities:
- Oversee daily floor operations to ensure efficiency and high service standards.
- Supervise, train, and motivate staff to achieve performance goals.
- Monitor inventory and stocks levels.
- Handle customer inquiries and resolve issues promptly and professionally.
- Customer service focuses on building strong customer relationships.
- Ensure compliance with health, safety, and company policies.
- Attention to details to ensure operational efficiency.
Requirements:
- Proven experience in a supervisory level or the same role.
- Strong leadership, communication and problem solving skills.
- Ability to work in a fast paced environment and manage multiple priorities.
- Customer service orientation.
- Proficiency in using point of sale system and computer software.