Description
I have over 13 years of experience in hospitality, F&B, and operations management, with a strong background in restaurant and café operations, team leadership, staff training, procurement, inventory control, and customer service. I have progressed from front-line roles to Assistant Manager and Operations Manager positions, managing teams, improving daily operations, supporting openings and events, and overseeing overall service and business performance. I also have experience in sales, customer support, and fraud/scam operations, giving me a well-rounded background in both hospitality and business operations.