Description
Key Responsibilities
- Supervise and coordinate service during operations
- Lead, support, and motivate the waitstaff
- Ensure smooth communication between floor and kitchen
- Monitor service quality and maintain presentation standards
- Welcome and seat guests with warmth and professionalism, and manage reservations and table allocation
-Build lasting relationships with regular customers,create a warm, lively, and memorable atmosphere
- Ensure attentive and personalized service at all times
- Handle guest feedback and complaints with composure
- Guide guests through wine selection and food pairings
- Promote featured wines, tastings, and events
- Support ongoing wine education within the team
Requirements
Minimum 3 years of hospitality or restaurant management experience
Strong leadership and communication skills
Passion for hospitality and guest experience
Wine knowledge is a strong advantage
Fluent Arabic and English — French is a plus